Energy and Utility Companies Rely on Real-Time Data
With the advent of green energy solutions including wind and solar, traditional energy companies and utilities are facing a sea change in their operations. Whether your business is in the green industry or a local utility, you have likely seen increased data and security risks, as well as a move toward the need for technology enhancements to better manage your remote workforce of technicians, installers, engineers, and other field staff.
Hogan has the proven experience to work with your team to implement the latest tools in virtualization, cloud management, remote monitoring and endpoint management. In addition, we have unmatched experience helping energy and utility companies implement the latest security enhancements and tools to protect your systems. Hogan helps energy and utility companies accelerate the integration of operational and information technology to enhance productivity, reduce downtime, and drive new revenue opportunities.
How We Helped Innovate Technology for a Local Electric Company
In fact, Hogan is the recipient of the Citrix Innovation Award for its work with Louisville Gas & Electric (LG&E), where the energy and utility experts at Hogan worked tirelessly to implement desktop virtualization for the utility company. Once launched, technicians in the field found needs they didn’t even know that they had, and Hogan was able to find the technologies to solve their needs.
Energy and utility employees need access to data and applications 24/7, particularly during storms or outages. During these times field crews need immediate access to customer information to facilitate repair schedules. By mobilizing the workforce, teams can work real time to access data, work orders and pictures that will guide repair crews on the tools they need to bring to the job site. As one client said, “Our crews have gone from a limited kitchen window view to the transparency of a glass house.”
A Multi-Pronged and Comprehensive Solution
Energy and utility workers need unlimited access for field crews to respond to client needs. Using XenApp, XenDesktop virtualization, XenMobile for mobile devices, and Citrix ShareFile to exchange docs and pictures, our client was able to reduce response times and prepare crews for the conditions they were entering. In the case of LG&E, they developed a high-tech mobile command center to start gathering info about the outage and create an action plan real-time.
With Multiple Devices Operating in the Field, Endpoint Management is Essential
Energy and utility companies and their employees need to have access to current information. This creates a situation where everyone in the field has one or two devices tied together, with access to real-time data, creating the need for the highest levels of security. The technical team at Hogan can wipe a device clean if it is lost or stolen.
We Can Translate your Business Needs into Technology Solutions
The ultimate job of the Hogan team is to be able to translate business needs into technology solutions. If your energy or utility company needs to improve its access to critical information in the field or in the office, contact Hogan today. Let us ask the questions that will help us identify the unique, customized technology solution you need.
